{"id":327,"date":"2026-09-30T14:51:44","date_gmt":"2026-09-30T12:51:44","guid":{"rendered":"https:\/\/mu.klytic.com\/privacy-policy\/"},"modified":"2026-09-30T14:51:44","modified_gmt":"2026-09-30T12:51:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mu.klytic.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\n\t\t\t\t\t

Translation provided for information purposes only. Only the French version is legally binding.<\/em><\/p>\n\t\t\t\t\t

Version dated September 29, 2026<\/p>\n\t\t\t\t\t

1. Data controller<\/h2>\n\t\t\t\t\t

The website mu.klytic.com is published by DEDICACE SOFTWARE (Mauritius) LTD, a company registered in Mauritius under number C21178866, whose registered office is located at SHIVALAH ROAD MON GOUT PAMPLEMOUSSES MAURITIUS (hereinafter \u201cKlytic\u201d or \u201cwe\u201d), the controller of the personal data collected through the website.

For any question relating to your personal data, you may write to us at contact@klytic.mu<\/a>.<\/p>\n\t\t\t\t\t

2. Purpose and scope<\/h2>\n\t\t\t\t\t

This policy explains how we process the personal data of website visitors and of persons who contact us through it, in accordance with the Data Protection Act 2017 of the Republic of Mauritius.

The data we process on behalf of our clients as part of the Klytic services (email, documents, CRM, telephony, email filtering) is governed by our General Terms and Conditions of Sale<\/a> and our Data Protection<\/a> page.<\/p>\n\t\t\t\t\t

3. Data collected<\/h2>\n\t\t\t\t\t

We collect only the data that is necessary:

- the data you enter in our forms (contact, quotation request, free trial, subscription, becoming a partner): surname, first name, email address, telephone number, company and the information you provide to us about your project;
- technical data relating to your browsing: IP address, browser and device type, pages viewed, date and time of connection.

Mandatory fields are indicated in the forms. Without this information, we would be unable to process your request.<\/p>\n\t\t\t\t\t

4. Purposes and legal bases<\/h2>\n\t\t\t\t\t

Your data is used to:

- respond to your contact, quotation or partnership requests and send you an acknowledgement of receipt: pre-contractual measures taken at your request;
- set up a free trial or a subscription: performance of the contract;
- send you, as a professional, information about our services in connection with your request: legitimate interest, with the option to object at any time;
- ensure the security of the website and prevent abuse (spam, attacks): legitimate interest;
- measure website traffic, without cookies, in order to improve it: legitimate interest.

We do not sell or rent your data and do not use it for targeted advertising purposes.<\/p>\n\t\t\t\t\t

5. Recipients<\/h2>\n\t\t\t\t\t

Your data is intended solely for the Klytic teams responsible for handling your request and, where your request falls within another geographical zone, for the Klytic entity of that zone.

It may be processed by our technical service providers, to the extent necessary for their tasks:

- Hetzner Online GmbH (Germany), the website\u2019s hosting provider;
- BunnyWay d.o.o. \u2013 bunny.net (Slovenia), a content delivery network (CDN) that speeds up the display of the website;
- Google (reCAPTCHA), a service protecting forms against spam;
- Google Fonts, for the display of certain typefaces.

Audience measurement is carried out with Matomo, hosted on our own servers: statistics are not shared with any third party.<\/p>\n\t\t\t\t\t

6. Hosting location and transfers<\/h2>\n\t\t\t\t\t

The website is hosted in the European Union (Germany).

Transfers of data outside Mauritius, including to certain service providers such as Google, are carried out in compliance with the Data Protection Act 2017 and are subject to appropriate safeguards.<\/p>\n\t\t\t\t\t

7. Retention periods<\/h2>\n\t\t\t\t\t

- contact and quotation requests not followed up: 3 years from our last exchange;
- client data: for the entire duration of the contractual relationship, then for the limitation and archiving periods provided for by law;
- technical and security logs: 12 months maximum;
- traffic statistics: 25 months maximum.

At the end of these periods, the data is deleted or anonymised.<\/p>\n\t\t\t\t\t

8. Cookies and trackers<\/h2>\n\t\t\t\t\t

The website does not use any advertising or social network cookies. It only sets:

- a language cookie (wp-wpml_current_language), which remembers the chosen language for 24 hours;
- technical cookies strictly necessary for the operation and security of the website;
- on pages containing a protected form, the cookies of the Google reCAPTCHA service, which make it possible to distinguish humans from bots.

Matomo audience measurement is configured without tracking cookies.

You may delete or block cookies at any time from your browser settings. However, blocking technical cookies may prevent forms from being submitted.<\/p>\n\t\t\t\t\t

9. Your rights<\/h2>\n\t\t\t\t\t

In accordance with the Data Protection Act 2017, you have the right of access, rectification and erasure of your data, as well as the right to object to its processing. Where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, write to us at contact@klytic.mu<\/a>, specifying the subject of your request. We will reply within one month.

If you consider that your rights have not been respected, you may refer the matter to the Data Protection Office of the Republic of Mauritius (dataprotection.govmu.org).<\/p>\n\t\t\t\t\t

10. Security<\/h2>\n\t\t\t\t\t

We implement appropriate technical and organisational measures to protect your data: encryption of exchanges (HTTPS), web application firewall, filtering of malicious access, access restricted to authorised persons only, and regular backups.<\/p>\n\t\t\t\t\t

11. Changes to this policy<\/h2>\n\t\t\t\t\t

We may amend this policy, in particular to take account of legal developments or changes to our services. The date of the last update appears at the top of this page.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Privacy Policy | Klytic Mauritius","_seopress_titles_desc":"How Klytic processes your personal data on this website: data collected, purposes, recipients, retention periods, cookies and how to exercise your rights.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Privacy Policy | Klytic Mauritius","_seopress_social_fb_desc":"How Klytic processes your personal data on this website: data collected, purposes, recipients, retention periods, cookies and how to exercise your rights.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Privacy Policy | Klytic Mauritius","_seopress_social_twitter_desc":"How Klytic processes your personal data on this website: data collected, purposes, recipients, retention periods, cookies and how to exercise your rights.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"privacy policy,personal data,cookies","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-327","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/pages\/327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/comments?post=327"}],"version-history":[{"count":0,"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/pages\/327\/revisions"}],"wp:attachment":[{"href":"https:\/\/mu.klytic.com\/en\/wp-json\/wp\/v2\/media?parent=327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}